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Effective July
1, 2004, NCQA began using a web-based survey tool for
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MBHO and MCO
accreditation (all organizations are required to use)
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NCQA assigns an
Accreditation Survey Coordinator (ASC) who assists
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the organization
throughout the survey process
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NCQA’s website www.ncqa.org contains a wealth of information
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regarding the
new process, including, but not limited to the following:
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How to
obtain/purchase the new Interactive Survey System
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(ISS) tool (Go to
Publications and Products)
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Recent news from
NCQA
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Policy
clarifications
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Standard and
policy updates (FYI - Questions about
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interpretation
of the standards are handled through the Policy
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Clarification
Support system)
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List of
frequently asked questions
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List of NCQA
conferences and publications
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